ACAH Support Secretary

As a member of the Acute Care at Home team, you will be an important part of the national 2 hour Urgent Community Response and roll out of virtual services, a ground breaking initiative that will pave the future of the NHS.
The ACAH service brings together acute and community nursing services, allowing for development of knowledge, skills and experience in a varied and exciting speciality. By supporting early discharges from hospital, as well as hospital avoidance from the community rapid intervention services, we are able to provide subacute care for patients in the comfort of their own homes. Benefits of this approach include the avoidance of deconditioning, ensuring that family involvement and independence is promoted, and ensuring that other service scan run alongside the virtual ward such as care agencies which in turn minimises disruption to the patients' lives.
As the Admin support Secretary you will work alongside the Nurse Coordinators & Operational Managers, clinicians, nurses and the Virtual ward Matrons, to facilitate effective use of our 2 hour UCR & Virtual Ward Beds.
This role will provide administrative support to the wider Acute Care at Home team, including input to Healthroster, stores ordering, minute taking, organising meetings and acting as support secretary to the senior management team., To provide comprehensive Admin support to members of the ACAH Senior Team including copy and audio typing, photocopying, filing, creation of spread sheets and databases, booking of travel and accommodation, support with data collation and management.
To process, both incoming and outgoing, mail, including emails. Dealing with, all correspondence in, an appropriate and timely manner. This may include drafting/formulating responses to routine correspondence on behalf of the ACAH Service.
To act as point of contact for the ACAH Service including receipt of visitors into the Department and telephone enquiries, ensuring messages are communicated to team members in a timely manner.
To maintain diaries for the ACAH Service including Senior Operational Manager and Senior ACP Leads covering both of their associated bases
To set up and maintain effective manual and electronic filing systems in line with service procedures.
To arrange, service and attend meetings, as required, including preparation and circulation of agenda, papers and minute taking as required and ensure that follow up actions are communicated when appropriate.
To support the Senior Management Team in carrying out management activities including the maintenance of staff personal files, implementation and maintenance of systems to record periods of absence such as annual leave, sickness, study leave, co-ordination of centralised returns for sickness absence, training, etc., The role will include the collation of records and data so that utilisation can be reported effectively, and the promotion of the Virtual Ward across the acute trust to ensure effective patient flow and bed utilisation.
The Support Secretary will be expected to support and work alongside the Nurse coordinator and receive referrals into all aspects of our service, allocate workload and clinical visits, act as administrator for our service, and support our clinical team with enquiries. The coordination of our referral access point will be pivotal to the smooth running of our ACAH service.
The Service will be the access point for 2hr Urgent Community Response (CRIS) & Virtual Ward (VW) referrals within the UHNM Footprint and MPFT Community Services, taking referrals from the Integrated Care Coordination Centre, and Acute Hospitals
Important information about your application
1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
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University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.
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At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.
If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.