Access Control Assistant

The Visitor and Security Services department (VSS) works across the Museum to ensure our visitors are able to make the most of their visit. Whether it is managing public safety, selling tickets to exhibitions, providing information on the Museum's collection or patrolling the Museum to make sure it is safe and secure, our staff are focused on delivering an excellent experience for every visitor and to provide security for the Museum, staff, visitors and one of the most important collections in the world. We are looking for professionals with a commitment to high quality visitor and security services to join our team. The British Museum is the UK's leading visitor attraction and welcomes over 6 million visitors a year.
What are the key responsibilities of the Access Control Assistant role?
As an Access Control Assistant you will play a key role in ensuring the safety and security of the British Museum's visitors, staff and collection by acting as the main point of contact for access control processes. As part of a team you will process access requests, welcome contractors to the Museum and manage the Museum Electronic Access Control and Database Systems.
What might a normal day look like?
You will be part of a busy team providing a proactive and efficient access control service. This will involve issuing, renewing and revoking security passes, undertaking required checks and overseeing the issuing of keys. Your role will be the main contact for contractors and guests helping to ensure that individuals are properly checked and are safe and secure to be on site.
What skills and experience are required?, The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Museum Website: https://bmrecruit.ciphr-irecruit.com//templates/CIPHR/jobdetail_7630.aspx

The ideal candidate will have knowledge of security principles whose skills and experiences are:
strong attention to detail
administration skills
user of Microsoft based IT systems and databases
a confident communicator who can understand customer needs and respond appropriately
making decisions within procedures and knowing when to escalate issues

What is the working pattern?
This role works on a 4-days on, 4-days off working pattern across 7 days a week (12 hours per shift, 42 hours average per week). This role works day shifts only.
What benefits do we offer?
Membership of the civil service pension scheme
Generous annual leave allowance
Free entry to a wide range of museums and exhibitions
Interest-free season ticket loan
Professional and personal development opportunities
Employee Assistance Programme
Discounts on food and gift shop purchases
Additional details