Access Team Leader Outpatients

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust's commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM, The post holder will be responsible for the delivery of variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all nation targets and departmental KPI's are delivered.
contribute to the continual review and evaluation of all administrative systems, procedures and associated policies in order that improvements and developments can be made.
the post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, quality and inclusion through best practice, working, monitoring, training and evaluation., To operationally lead Department's departmental/division's systems: recruitment and selection, staffing Admin team.
+ Responsibility for daily management of staff ensuring effective administrative running of the service in terms of both systems and equipment: implementation and maintenance of office/related issues. Ensuring delivery of service.
+ Using initiative to ensure patients are booked in line with local and national access targets.
+ To work in the Access Team environment supporting the Elective Access manager to provide a professional efficient and effective centralised booking service for a variety of Outpatient/inpatient schedules, ensuring KPI's are maintained.
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o Complete daily reviews of booking utilisation across the three divisions and ensure they are in line with trust expectations and standards.
o To identify where capacity cannot be utilised and escalate as appropriate.
o Maintain and update reports within the department.
+ To undertake IPDR and 121 sessions within the access Team.

Working for our organisation
As Team Leader for the Access Team the successful applicant would be able to manage the duties and demands of the team ensuring local targets and KPI's are being met.
This post requires a flexible approach due to frequent short notice demands upon the team and the ability to proactively manage effectively. Ensuring recruitment and staffing levels are maintained., Ensure staffing levels are maintained to provide continued service delivery with the team.to enable all daily business can be completed and KPI's are maintained.
Monitor and maintain booking utilisation
IPDR's

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process.
Referee email addresses should be provided on your application form.

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment, Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

• Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.