Accommodation Officer

We are looking to recruit an Accommodation Officer to work within our specialist property management team at our Arrowe Park site. You will be contributing to the amazing work undertaken by the Keyworker Team, delivering a professional service to our customers. We are looking for an individual who wants to be part of a team who can provide a great first customer experience of Your Housing Group, who is results driven and who is able to maintain strong working relationships with internal and external partners, as well as being able to manage their own workload What will my working week look like? As our Accommodation Officer, you will be based at our Arrowe Park Keyworker scheme office at River View, CH49 5PF. Office opening hours are Monday - Friday 9am to 5pm, flexible working days and hours to be agreed. What will I be responsible for doing? You will be responsible for the day-to-day performance of the keyworker scheme, which includes rent services, accounting processes and organising repairs and maintenance for a Your Housing Group's NHS Based accommodation. You will have responsibility for day to day property, tenancy and rent account management to multiple occupancy properties.

• have experience of day-to-day property management
• have experience of tenancy and rent account management
• have an understanding of contractual and statutory compliance
• be experienced with Microsoft Office (Word, Outlook, Excel)
Ideally you will….
• be a collaborative team player
• be committed to providing an outstanding service to our customers
• have excellent communication skills
• preferably have a full UK driving licence
This role will suit someone who enjoys being the first point of contact for customers and other key stakeholders.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

In return we offer £14,160 for a 21 hour week, and 25 days annual leave (pro rata) holidays also increase with time served plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. Although you are based at Arrowe Park you will have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.