Account Billing Team Leader

The post holder is responsible for the routine billing of the Financial Administration Services for International & Private Patients, (Inpatient and Outpatient). The Billing Team Leader will ensure that all hospital chargeable private patient activity is billed accurately, on time and in line with the targets set by the Private Patient Directorate. The post-holder will seek to improve, develop, and adapt processes to achieve seamless allocation and ensure processes run smoothly, ensuring that patient activity is accurately invoiced in line with the tariffs applicable to each of the private care sponsor contractual agreements.,

• To be a senior point of contact for financial services billing requests.
• To ensure consultants and their secretaries are aware of their responsibilities in relation to submitting the billing charges on time to I&PC.
• To gather data from WIP and QlikView reporting tools, managing the billing activity and prioritise invoicing ensuring WIP is kept at an acceptable value, whilst managing the team's daily workloads.
• To identify efficiency improvements across all aspects of the finance pathway and develop and implement strategies to introduce them, involving clinical and overseas agencies.
• To identify areas of financial irregularity and develop procedures to prevent recurrence.
• To liaise with the International Credit Controllers to resolve any queries related to patient accounting and assist with any related matters.
• To ensure all charges are captured and invoiced on the days when bills become due.
• To assist the Financial Services Manager in achieving daily/weekly targets set by management (i.e., ensure the billing lag remains at 10 days).
• To ensure that all other chargeable items which are not identified on the system business reports or interface are billed.
• To confirm and ensure that all external recharge information is extracted from source and invoiced in a timely manner
• To finalise all private care self-funding accounts to support service improvement and Pre-Authorisation team communication with the patient, ensuring all chargeable items have been billed and are accounted.
  
  GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.