Account Executive

The Account Executive is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management, Identify areas for innovation and investment to assist with growth.
Key Responsibilities:
Sales

Help to achieve growth in all areas of BCS Group and ensure sales targets are monitored and achieved
Support a customer portfolio of customers to help build strong and lasting relationships
Pro-actively call customers as and when required
Enter sales orders
Prepare quotations and follow up the outcome
Liaise with suppliers to obtain supported prices and special non-stock products

Business Development

Help Identify any new sales opportunities
Work closely with Account Managers to ensure the right customers are being targeted with offers, promotions, clearances and special offers
Ensure that customer feedback is obtained and shared regularly to make the business more efficient and to maintain a high level of customer service
Monitor competition from a sales perspective and ensure that all information is shared

Customer Relationship Management

Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintain a pipeline of opportunities
Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers

Reports & Administration

Identify any customer opportunities which will contribute towards the board report
Share good news stories; major wins, new accounts, high profile orders, tender success on all relevant platforms including Barhale news and communication cascades that raise the profile of BCS Group
Complete your own administration requirements in a timely fashion

Key Measures & Targets:

Sales targets
New business
Customer retention
Customer satisfaction

Key Relationships:

Head of Signs and Supplies
Sales Manager
Internal Sales Team
Key Clients
Key Suppliers
Accounts Team

Person Specification:
The successful candidate is likely to meet all of the following criteria:
Essential

Experience and in-depth knowledge and understanding of working with customers
Strong verbal and written communication skills
Good time management and planning skills.
Ability to prioritise workload and meet deadlines.
IT skills, CRM
Team player

Desirable

Experience working in the construction, distribution, or traffic management industry

BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services with depots in Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or our partners.
Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs, and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products.
Extensive Stock Range: Distributor of leading industry brands in PPE and clothing, traffic management, safety & and lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety and lifting equipment.
Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.
Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.

As well as offering a competitive salary, remuneration for this role includes flexible benefits, which provide a range of guaranteed benefits including but not limited to:

5% Company pension contribution
Life Assurance at 2 x notional salary
Single person's private medical cover
Permanent Health Cover
Company car / or car allowance (Dependent on position)
Career Development and ongoing training
Staff Referral Scheme
25 days annual leave with additional loyalty days (Full-Time equivalent)
Volunteering Scheme
Environmental and Social Value initiatives