Account Manager

As an Account Manager focused on future customers, you will play a crucial role in building relationships and driving business growth with potential clients. Your mission will be to collaborate closely with these prospects, understand their needs, and align our services to meet their goals.

Responsibilities:
1. Prospect Relationship Management:

o Build and nurture relationships with potential clients.

o Collaborate closely with prospects to understand their objectives and challenges.

o Regularly engage with prospects to create a positive experience.
2. Business Development:

o Identify opportunities for account growth and new business.

o Collaborate with sales and marketing teams to explore prospects.

o Develop strategies to attract and convert future clients.
3. Team Building and Leadership:

o Foster a collaborative team culture.

o Encourage cross-functional cooperation to support future client needs.

o Provide guidance and support to team members.
4. Delivery Management:

o Coordinate with internal teams to deliver solutions for future clients.

o Ensure timely delivery of products or services.

o Monitor progress and address any challenges.
5. Senior Stakeholder Management:

o Engage with senior stakeholders within prospect organisations.

o Understand their strategic objectives and align our services accordingly.

o Present progress reports and updates to senior management.
6. Customer Intimacy

· Bachelor's degree in business, communications, marketing, or related fields (or equivalent experience).

· Excellent communication and relationship-building skills.

· Ability to collaborate effectively with both internal teams and prospects.

· Strong problem-solving abilities and a customer-centric mindset.

· Experience in account management, business development, or related roles.

At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.