Account Manager

It s hard to describe a typical day as a cleaning account manager as no two days are ever the same! One thing s for sure there s never a dull moment when you have a team of frontline colleagues to look after and close relationships with clients to nurture. As a cleaning account manager, you ll be responsible for a mixed portfolio of approx. 40 corporate, educational and commercial contracts, so you ll use your agile thinking to switch between the different needs of the team, clients and working environment to make sure we achieve the best outcomes every day. You ll have direct line management responsibility of Supervisors and Operatives and will needs to demonstrate the energy and drive to take contracts forward. As a cleaning account manager, you ll ask yourself is this the best way to get the results we need, are we doing things sustainably or how can I equip my team better to support them . Your team are your most valuable asset, and a happy team is a motivated one so you ll use your strong interpersonal skills to develop them.

• You have the ability to manage and deliver cleaning services across multiple sites.
• You can maintain strong client relationships and high levels of satisfaction.
• You re a people person and love managing and leading a team.
• You are able to report on all KPI s and conduct audits and risk assessments to ensure all Health & Safety requirements and legislation are adhered to.
• You re able to see opportunities for continuous improvement, cost savings and account growth.
Must haves
• Strong communication/people management skills so that our clients and your team know what is going on at all times and how you are supporting them.
• Experience within a similar multi-site role
• Working knowledge of financial forecasting, budgeting, analysis and Health and Safety systems
• Proven organisation and time management skills
• Plenty of experience in recruiting, managing and coaching staff
• Strong commercial awareness, financial management, and IT literacy with strong Excel and PowerPoint skills.
• You ll be required to travel to different client sites on a daily basis so a clean driving license is essential
  
  The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
The good stuff
• We are employee-owned, making you a beneficiary of our future success
• 33 days holiday
• Company sick pay
• Maternity and Paternity pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill, Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help.