Account Manager

We are looking for a Cleaning Account Manager to join our Central division overseeing a mix of education and commercial contracts in the Solihull area. We are looking for a people focused Manager, when motivating teams across multiple sites to ensure the specified cleaning standards are met and maintained to a high level. As Cleaning Account Manager, you will report regularly to clients and will be people focused. No two days will be the same. When you're dealing with people there's never a dull moment, and you'll use your strong interpersonal skills to support and develop your team. As a Cleaning Account Manager you'll be:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality of service delivery
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Hold regular contract and specification review meetings with clients
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.
  
  Excellent communication and people management skills
• Powerpoint and Excel skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Experience working with commercial clients previously would be highly desirable
• Hold a full driving license and be able to travel to sites
  
  The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you, with a salary review after a successful probation period.
What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff
• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually - from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars
Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..