Account Manager, Harvey Nichols, Manchester

Managing one part-time Beauty consultant, you will implement effective weekly business plans and you'll work towards maximising the retail performance targets.

You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand.

You have the chance to utilise our beauty room to enhance the customer experience but also host on / off counter events.

Develop and maintain good working relationships with all store based colleagues

Main responsibilities

To achieve sales by using La Prairie's selling and Training guidelines.

Approach customers with an enthusiastic and easy-going opening

Set daily goals and review throughout the day

Traffic stop with new' launches or marketing focused promotions etc

Listen and identify customer needs

Invite every customer to sit down and have a skincare consultation

Introduce a Diamond servicer' to all customers

Proactively organise external events to generate business

Ensure customer records are kept up to dates on EPOS system

Business Awareness and Administration

To be fully aware of individual and account performance against target and within department.

Complete a weekly business plan to be reviewed with RSM to compliment the marketing calendar

Arrange tailored events and on counter activity to ensure business plan is delivered

Awareness of competitor activity

Complete all paperwork and administration required accurately and on time

Ensure stock levels are being maintained and are sufficient for all retail expectations

Visual Merchandising

To ensure the La Prairie image is maximised in store.

Ensure the counter is spotlessly clean and well maintained

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Manchetser might be of interest to you.

Make certain the counter is fully stocked and that all products are stored by category and shade sequence

All displays are in accordance with Company Visual Merchandising guidelines and planograms

In return, La Prairie offers.

A competitive salary and discretionary commission scheme

33 holiday days (including bank holidays)

Generous product allocation & discount

Long Service Awards starting with 3 years service

A free product to try every time there is a new launch

Contributory pension scheme 5% employer contribution

Employee referral bonuses

A range of opportunities to develop and grow personally and professionally

Access to Retail Trust including virtual GP Services and HAPI app for discounts

Annual performance reviews so you know your La Prairie career is going in the right direction

Reports to :

North Regional Sales Manager