Account Manager | NHS England

The Faculty Support Team supports the development of Foundation and Secondary Care Specialty Schools (including Public Health and Dental). This involves the recruitment and development of educators; and working with them to support the delivery of training to trainees and trainers. The team support curriculum delivery in two specific ways:

• Managing the Curriculum Study Leave process by working with national teams, local education providers and the Specialty schools
• Managing events run by and for Schools, including training courses,
conferences and meetings Further functions of the Faculty Support Team include, but are not limited to; educator recruitment, induction and development, oversight of virtual learning, oversight of Trust based school administrators and support for Trainee Fellows.The Account Manager will support the Faculty Support Senior Manager and the team to ensure that their workstream of programmes are planned and managed effectively whilst taking the lead in assisting in their successful delivery. The role specifically manages the development and provision of specialty specific services across a number of Postgraduate Schools. The role involves working closely with the Head(s) of School(s), as well as linking with key stakeholders across the east of England. The postholder may be expected to carry out other appropriate delegated duties as required.,
• To maintain a good awareness of specialty specific requirements and processes relevant to the Faculty Support team.
• To liaise with appropriate functions within the local offices and with key external stakeholders.
• To manage all reporting, relating to the relevant specialty School(s).
• To develop and manage Annual School Business Plans in liaison with Heads of Schools and ensure that any innovations are integrated into the other functional teams' working activities if appropriate. Review progress against Business Plans.
• The management of additional specific workstreams, at direction of Faculty Support Senior Manager
Enabling patient and public involvement
• To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of NHS England
• To ensure all public and patient contact with the office is of the highest professional standard.
• To embed patient and public involvement within NHS England at all levels of decision making.
Promoting equality and reducing inequalities
• To uphold organisational policies and principles on the promotion of equality.
• To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all which will inform the detailed design work & we will achieve this purpose by:
• Enabling local systems & providers to improve health of their people & patients & reduce health inequalities
• Making NHS a great place to work where our people can make a difference & achieve their potential
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values & behaviors to deliver accessible, compassionate care
• Optimising use of digital technology, research, & innovation
• Delivering value for money
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ Colleagues with a contractual office base are expected to spend, on average at least 40% of their time working in-person. The role is based in Cambridge, face to face office attendance will be required alongside travel across the region when & where necessary. However the job can be hybrid with some time working from home. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on theGovernment website. The successful candidate will have excellent interpersonal and communication skills (both written and verbal) and the ability to engage with stakeholders at all levels, both internal and external. In addition, they must possess excellent organisational skills, the ability to prioritise workload and multi-task a variety of demands on their time. You can find further details about the job, in the attached Job Description and other supporting documents.