Account Support Manager (Catering management)

If you're looking for a role where your expertise will be valued and where you can genuinely make a difference, then we want to hear from you!
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you'll do:

• Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.


• Provide and add support in managing a team to increase the Client and Sodexo's revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business


• Nurture client relationships in order to stabilize & develop them for long term partnerships


• Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.


• Identify opportunities for organic growth and new business.
  
  Track record of success in a similar role in a multi-site (3^rd party) business.


• Proven experienced of developing profitable relationships for multi-site contracts


• Experienced in leading company initiatives and change management processes


• Ability to identifying and selling new business


• Strong communication and negotiation skill


• Excellent client relationship management


• Experience of working in a standards/compliance environment


Desirable

• Relevant qualification and training


• Broad commercial experience and business acumen and knowledge of external industry developments
  
  At Sodexo, we're not just about food services; we're about creating exceptional experiences for every client we serve. We are seeking a strategic, dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond. This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.


You will act as a senior representative, providing stellar support to Account Managers and ensuring operational excellence across the Southern Independent Schools Division. With a focus on developing long-term, profitable client relationships, you will be at the forefront of negotiating contracts and driving new business opportunities.

This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments. Ideal candidates will have robust experience managing multi site /multi service units or large stand alone contracts and should be comfortable interacting with senior management, embodying confidence and gravitas during high-level discussions.

This role will cover Home counties (Berks, Bucks, Hertfordshire, Essex, Kent, Surrey- also Oxfordshire and Hampshire predominantly)


• A competitive package including a company car, reflecting the seniority and importance of the role.


• A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.


• A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management., Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:


• Flexible and dynamic work environment


• Competitive compensation


• Access to ongoing training and development programs


• Countless opportunities to grow within the company