Accounts Collections Executive

You will be part of a largeteam of Accounts Collections Executive. The main focus of the team is to collect overdue and outstanding debt owed to the business, whilst also helping to resolve account queries and ensuring there is a smooth process from point of order to payment of the account. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.? Be part of a team that enables business growth We are looking for an Accounts Collections Executives, to help support our team, and to take on collections for approximately 700-800 accounts. The main purpose of the role is to collect overdue payments whilst still maintaining the high levels of customer care, since Softcat takes pride in the level of support that we offer. As an Accounts Collections Executive, you'll be responsible for:

• Building and sustaining strong relationships with our Customers, Sales teams and with the other business operation departments within Softcat
• Chasing and collecting payment of invoices that are owed to Softcat
• Can work on your own, to secure these payments by both telephone and E-mail collection.
• Work closely with both the Sales team and Customer Service team, to help resolve any queries that are bought to your attention by our customers
• Updating our internal systems, to make sure thorough notes are kept on all forms of communication relating to each customer
  
  A proven record of Accounts collections work, with the ability to hit the ground running
• Excellent attention to detail
• Experience of dealing with the Public Sector (desirable)
• Excellent communication skills with a passion for working with people and the ability to quickly build and sustain strong relationships. Effective negotiation skills - Accounts Payable Assistant through to Director level
• Strong planning, organisation, and administration skills with use of internal systems and Excel
  
  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture
  
  We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
• Hybrid working - 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs
Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.