Accounts Receivable Assistant
Southern Water, Salvington, Worthing
Accounts Receivable Assistant
Salary not available. View on company website.
Southern Water, Salvington, Worthing
- Full time
- Temporary
- Onsite working
Posted today, 24 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 4f0d4a6c0ff847b78d0c5498813a1781
Full Job Description
- Corresponding with customers via telephone and email (internal and external customers)
- Administering cash and billing transactions
- Issue resolution investigating and resolving queries relating to billing and payment
For this role, Southern Water are seeking an ambitious, innovative, and attentive professional with excellent customer service skills. The right person will have the ability to follow process as well as think outside of the box' to provide creative solutions to problems., You will have excellent customer service skills, attention to detail and have a keen appetite for learning. You will have the foresight to own the customer journey from beginning through to resolution. You will be an adaptable team player who takes pride in your work and have an interest in continuous improvement. There are no requirements for formal qualifications in this role, however proven literacy, and numeracy, such as relevant GCSE's will be advantageous. To apply, you must have : - Customer Service skills (ideally proven from previous job roles)
- The ability to work in a team environment
- Excellent attention to detail, All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process.
This role will be full time Monday to Friday with a hybrid approach to working between our Durrington office and home. Initially there will be an expectation for you to be in the office frequently (full time for approximately 1 month) while learning the role, then 2 days in the office therein, We are offering a salary of up to £28,000 per annum depending on skills and experience as well as other benefits including : - Generous pension up to 11% company contribution
- 25 days annual leave
- Life assurance equal to 4x salary
- Salary sacrifice electric car scheme (after 6 months service)
- Health Cash Plan
- Full funded eye tests
- Two paid volunteering days a year
- Occupational health service
- Discounts with over 800 popular retailers
- Digital GP service
- Study support may be available for job-related qualifications
- Competitive maternity leave and flexible return to work options
- Cycle to work scheme Join our Finance team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment. Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role? If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here : Introduce Yourself (myworkdaysite.com) Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24 / 7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve.