Accounts Receivable Controller, Newcastle

which is responsible for the collection of rental income, the postholder will be responsible for the collection of rental income for 1,500 units using internal systems and monitoring levels of rental income. Responsibilities will include, but are not limited to:

• Monthly reporting and management of
levels of arrears
• Telephone/ Email contacts to progress
rent payments and letter follow ups
• Ensuring internal systems and regularly
updated
• Instructing and following-up legal
proceedings
• Liaising with our customers
• Monthly review of Bad Debt Write offs
• Any other duties that maybe requested
by the Manager to ensure efficient running of the Department, Commitment. We are committed to supporting and increasing diversity throughout the business and the wider industry and to making a positive social impact locally, and we encourage our colleagues to support in the implementation of our community programmes.
• In September 2023, Living a Greener Life, our
customer engagement campaign, won the EPRA Outstanding Contribution to Society Award for the Environmental category. The award recognises projects which have made a positive environmental change on a community and Living a Greener Life was recognised for its environmental impact including saving energy, improving recycling and educating our residents to help them live greener with Grainger.
• Grainger has an active colleague-led Diversity
and Inclusion Network, which is open to everyone, and provides a forum for raising awareness and promoting inclusion and engagement across the whole business. We also work in partnership with our industry to promote diversity in the real estate sector, through initiatives including Real Estate Balance and the British Property Federation's Diversity and Inclusion Champions Network.


• Excellent organisational and administrative
skills
• Ability to work on own and as part of a small
team
• Intermediate knowledge of Microsoft Office
including Word, Excel, Outlook
• Able to demonstrate high level of accuracy
and attention to detail
• A strong team player who is self-motivated
and uses their own initiative
• Ability to work well under pressure and meet
tight deadlines
• Organised and methodical approach to work
• Proactive / can do attitude
• Excellent Customer Service & Awareness;
previous experience in dealing with the public is essential
• Financial acumen
• At least 1 year's previous Credit
Control/Accounts Receivable experience
• Knowledge of the residential property
industry
• Basic understanding of the legal system
relevant to credit control - i.e. small claims
• Previous experience working in finance
would be advantageous
• Knowledge of direct debit system
  
  These are exciting times for Grainger plc, an
award-winning FTSE250 property company. As the UK's largest listed residential landlord, we are leading the way in the UK private rented sector and build-to-rent sector. Over the next five years our business will continue to grow, from a £3.3bn portfolio of c.10,200 rental homes in operation today, we are adding c.5,600 new homes through our £1.6bn development pipeline.
• We operate in one of the most exciting and
newest property markets in the UK, the emerging build-to-rent sector. We build high quality homes for rent. Our buildings are serviced by our amazing Resident Services Teams, and come complete with additional amenities including lounge, gym and co- working space - creating a vibrant community for our residents.
• With over 5.5m UK households renting, mostly
from small private landlords, the UK rental market landscape is changing, demand is increasing, and the number of professional, large-scale build-to-rent landlords is rising, raising standards for renters and putting Grainger front and centre in this growth market.
• Grainger's business model is fully integrated -
we invest in land and new residential developments, we design and develop homes, and we operate them. This means we offer a wide range of opportunities for people looking to further their career in an industry leading business.
• We are a socially good business that puts
people at the heart. We are changing the way people rent in the UK by providing high quality homes and great service, all at mid-market prices. We are building homes where people want to live, creating spaces residents enjoy and making a positive impact on local communities.
• Grainger's core purpose is 'Renting homes and
Enriching lives', backed by four values: o Every home matters o People at the heart o Leading the way o Exceeding expectations.
• We are also a leader in sustainability and ESG
and a FTSE4Good business and have committed to the World Green Building