Accounts Receivable Officer

The purpose of this post is to oversee the Accounts Receivable function and be responsible for the Finance Assistants supporting the role. This includes committed and professional line management of all team members as well as promoting positive communication within the team and providing daily support and guidance to ensure all objectives are being met. The post will also be responsible for specific reports and areas of work, and to assume responsibility for other tasks and projects as and when they arise. The role requires a high degree of communicating both internally and externally working with other departments within Orwell to ensure that consistently high standards of service are delivered., As part of this role, your key responsibilities will be to…

• Manage the daily operations of the accounts receivable team ensuring all work priorities are covered and deadlines met.
• Ensure the timely collection of Direct Debit payments from customers.
• Review the monthly aged debtor reports and ensure appropriate credit control is being carried out to maximise income.
• Investigate and progress any complex customer account issues, working through to bring about complete resolution to customer accounts.
• Ensure that all income is raised in a timely manner.
• Be pro-active with regards to improving and enhancing work processes where beneficial to ensure continuous improvement., 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more
• Onsite parking
• Cashback Health plan
• Access to Blue Light Card - membership fees apply
• Wellbeing programme
• Reward and recognition awards
• Pool cars available for business travel
• Hybrid role
Before applying… Please note Orwell does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.


• GCSE Grade C or equivalent in Maths and English Language
• Working towards an AAT qualification or AAT qualified is desirable
• Supervisory qualification or commitment to achieve within 18 - 24 months, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.