Activities & Leisure Manager - Kent

Join our One Great Team here at our beautiful Kent Coast Holiday Park as an Activities & Pool Manager! Due to our ongoing innovative pool expansion and reworks, we have a captivating new opportunity for a second manager to oversee and elevate our poolside experiences and activities offerings to our guests and owners.
In this role, you'll be part of a motivated Activities & Leisure team, ensuring high standards. You'll motivate your team, oversee daily operations, and ensure guests and owners have an unforgettable time. From performance management and resource planning to maintaining safety and compliance, you'll ensure smooth operations while offering quality guest experiences., Team Leadership: Lead, motivate, and support the team to provide skilled service and meet demands.
Guest Experience: Ensure guest satisfaction by addressing concerns, improving service, and creating a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues, keeping day-to-day activities running smoothly.
Training and Development: Facilitate ongoing training and mentoring to aid in team development and performance.

Experience in roles like Swimming Pool Manager, Activities & Leisure Manager, or similar positions in Sports, Leisure, or Hospitality.
- PPO and SPTO qualifications preferred.
- Effective communication skills.
- Ability to thrive in a lively atmosphere while maintaining attention to detail.
- High-quality customer service and ability to solve problems.
- Knowledge of health and safety regulations.
- Solid organisational and prioritisation skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and bank holidays.

This opportunity requires you to undergo-and satisfactorily complete-an Enhanced DBS check prior to starting work.

Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!