Adaptations Officer
Tamworth Borough Council, Tamworth
Adaptations Officer
£36648
Tamworth Borough Council, Tamworth
- Full time
- Temporary
- Onsite working
Posted 1 day ago, 3 Oct | Get your application in today.
Closing date: Closing date not specified
job Ref: 9f8fc7c1c495491dba5da104b6bab7fa
Full Job Description
- Managing all aspects of case progression for simple and non-complex adaptations from enquiry through to works completion.
- Managing an allocated caseload of work, at various stages, ensuring progression of cases to performance timescales.
- Providing advice and support to all customer's accessing the service, irrespective if they are eligible for assistance.
- Contribute to the successful delivery of the service., In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified. Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts. We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual's needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.
- Experience of home adaptations and Disabled Facilities Grants (DFG) delivery, including test of resources and assessment of need.
- Experience of working in housing, health, or social care.
- Experience of working within a customer focused environment.
- Experience of managing a varied and complex caseload and meeting set deadlines.
- Excellent communication skills and the ability to work both as a team member and independently.
- Trusted Assessor Level 4 qualification, or a willingness to work towards this.
- A full driving licence and access to a vehicle., Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.
Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit. In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit. Working for Tamworth Borough Council is more than just a job, it's about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can't do this without skilled and ambitious workforce working in a positive environment empowered to do their best.
Following the successful in-housing of the adaptations service in 2023, Tamworth Borough Council are now seeking a dynamic and customer focused individual to join our expanding team as an Adaptations Officer. This committed and highly motivated person will drive forward the delivery of the adaptions service across all tenures, helping the older and disabled residents of Tamworth to live independently and safely in their homes through the provision of adaptation grants and holistic housing advice.,
We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website. Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance, DBS and BPSS checks.