ADHD Team Secretary

To work as part of the team providing comprehensive secretarial/reception services including telephone duties, typing (including audio), filing, dealing with incoming and outgoing mail, arranging appointments, ordering of goods, and generally assisting in the co-ordination of the smooth running of the Adult ADHD team as a whole.

The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.

Main duties of the job

Deal with day to day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and coordinate patient information so this is accessible in a timely manner.

Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing.

Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow up arrangements are in place, listing outstanding investigations on the hospital database system.

Process referrals and arrange appropriate outpatient appointments.

Participate in team and Trust meetings as requested, taking notes and carrying out any action requested.

Provide cross cover for colleagues during periods of absence, acting up and down when required.

To maintain confidentiality and to ensure working practices are secure.

To compile standard letters as required.

To assist with entering data, using the Trust's computer network, regarding appointments, referrals, discharges.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!