Admin Assistant

A vacancy has arisen at Queens Hospital Burton for an Admin assistant to support the team in the Cancer Business Unit.,

• Answer telephone queries from patients and escalate to the relevant department.


• Booking patients in and out of the Chemo Suite.


• Supporting with treatment scheduling ensuring to follow the booking rules.


• Provide effective communication across all boundaries to ensure the delivery of a comprehensive administration service.


• Booking / rescheduling appointments


• Supporting with the timely and accurate typing of clinical correspondence


• Cover during annual and sick leave.


• To ensure all enquiries are effectively managed and successfully resolved within a prompt timescales.


• Awareness and understanding of sensitive information, ensuring strict confidentiality at all times.
  
  We are looking for a full time, flexible team player to work as an Admin Assistant alongside the Reception, Secretarial and Navigator teams at Queens Hospital Burton. This role is a flexible role with the purpose of supporting the whole team across the Cancer Business Unit.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together


Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development


• On-going support from recruitment to when you join our team and beyond.


• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes


Key Facts:

• We see on average 4810 OP appointments a day.


• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.


• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.


• Our hospitals admit an average of 195 emergency patients daily.


• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.


• We are one of only 7 Trusts nationally with more than 50 operating theatres.


• We carry out more than 140 elective procedures each working day.


• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.