Admin Assistant

The post holder will act as the first point of contact within the Vaccination Centre. They will provide Information, Advice and Assistance to all stakeholders, arranging and administering vaccination appointments for the Health Community, offering comprehensive admin support and actively promoting and maximising communication between all stakeholders, the nursing and medical teams, citizens and relatives. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities The post holder will be responsible for the effective administration of the immunisation process within the Welsh Immunisation System (WIS); recording vaccines, adding case notes, checking eligibility and coding. Maintaining all stock within the vaccination centres and being responsible for document version control and confidential waste. Answering individual enquiries promptly and professionally being able to identify immediate solutions, and providing a coordination role where appropriate. The post holder will take a the lead assisting the clinical staff with the coordination of patients at the vaccination sites, liaising with General Practitioners, wards and community staff. O rganisational ability, high-level communication skills and the ability to cope with working to tight and multiple deadlines are all skills essential to this post. T he post contains a range of duties normally undertaken within procedural guidelines and work is frequently undertaken at the post holder's own initiative. This role involves frequently dealing with confidential and sensitive information

We are looking for dedicated individuals to join our administrative team to support the COVID19 delivery vaccination programme for our various sites across Central area.,

• Good level of education Able to demonstrate English language and Mathematics to GCSE or equivalent level
• NVQ II - Admin/Customer care
Desirable criteria
• NVQ III Admin/customer care.
• NVQ III Health and Social Care related field
Experience Essential criteria
• Experience of a busy working environment with varied workload and priorities
Desirable criteria
• Working in a hospital environment, Excellent computer literacy and keyboard skills.
• Able to contribute constructively to a team working environment
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
• Clear, legible handwriting
• Able to record information accurately
• Able to communicate information clearly and sensitively in person and over the telephone
Desirable criteria
• Working knowledge of Microsoft Office packages