Admin Assistant - 25 hours

Are you a strong administrator looking for a new challenge?, At BPAS, we're looking for an experienced administrator to come and join our fast paced team in our Bournemouth Telemed hub. As an Admin Assistant you will be responsible for completing all administrative & client support tasks within the hub, supporting clients through their episode of care. This role is for 25 hours per week to be worked over Tuesday, Wednesday, Friday and Saturday. A detailed shift pattern and salary information can be found in the further information section below. Please note administration experience gained within an office/professional environment is essential for this role.,

• Answer and direct telephone queries, liaising with both internal and external colleagues as necessary, and also welcome clients and escorts to the hub directing them as required.
• Accurately check or complete all necessary BPAS and legal paperwork, ensuring relevant documentation is available for the client's episode of care.
• Provide all information to clients in a supportive and reassuring manner, to ensure informed choices are made at all stages of their care.
• Monitor, edit and amend appointment list using the booking system, informing clients if changes to their appointment become necessary.
• Provide admin support for safeguarding in the hub.
  
  You will have proven experience of working within an office environment, where you've carried out administration duties. You'll be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
We are also looking for:
• Experience of dealing with patients within a care environment.
• Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
• Good attention to detail, supportive towards colleagues and clients and is an effective team player.
  
  British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
  
  Alongside a supportive and friendly working environment, BPAS has generous benefits:
• Life assurance cover at 3 times salary
• 34 days annual leave per year
• A defined contribution pension scheme.
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks., £22,431 to £26,382 a year pro rata - Depending on skills & experience