Admin Assistant - Radiology

Main duties of this role include; booking Radiology appointments, reception cover, communicating with patients and staff, undertaking IT system based work, linking in with patient transport services and general administrative duties.

We have an exciting opportunity for an enthusiastic, experienced Admin Assistant to join our friendly team based within Radiology.

The succesful candidate should provide consistently outstanding care and exemplary service to our patients and visitors, arrange appointments, liaise with all involved in the Imaging process to ensure the best service for our Patients.

Ideally you should possess excellent communication, organisational and investigative skills and have a flexible approach to tasks with experience working in a busy office environment.

In addition experience working within the NHS would be advantageous., We are looking for candidates with excellent interpersonal skills, dedication and the confidence to deal with a wide range of matters with tact and diplomacy. Patient administration experience, experience in working with people and the ability to adapt to change while managing and prioritising a heavy workload, in a fast developing environment is essential.

Working as part of an efficient team processing information on the radiology CRIS system, liaising with clinical colleagues to triage referrals and ensuring Trust waiting times are met, paying meticulous attention to detail.

We are looking for an organised and flexible person who enjoys working individually but also as part of a wider team.

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organization with a track record of success.

Radiology is a busy department providing X-Ray, CT, MRI, Fluoroscopy and Ultrasound services. We provide 24/7 diagnostic services to the rest of the hospital using both specific Radiology IT packages alongside Trustwide systems to provide integrated care., If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.