Admin and Clerical Receptionist

The Pre op role is front of house and the Receptionist is the first staff member the patients, carers and families meet in the department. The Receptionist is the hub of the department and central to the seamless working of the unit., Meet and greet patients as they arrive.
Attending and outcoming their visit.
Informing booked Admissions of any patients who cancelled their appointments or did not attend their appointment
Tracking notes in and out in a timely manner to ensure notes arrive to the wards in time for surgery.
Printing off results in an organised timely way to ensure the nursing team result report efficiently.
Preparing the next days and days ahead clinics
Answering queries via unit email and telephone and escalating to nurse in charge if required
Using PAS, Searcher, ICE reporting, Evolve & iFIT
Ensuring the Anaesthetic notes reviews are in date order of admission
Chaining appointments, booking appointments, opening and closing clinics
Alert staff of any patient concerns and ensure patients are not kept waiting beyond their time in the department
Arranging Porters, + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
+ Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
+ Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
+ Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
+ Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
+ Safe
+ Effective
+ Caring
+ Responsive and
+ Well led

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.