Admin Clerk

To maintain an up-to-date diary, including the organization of meetings and seminars as requested by the Operational Management team, making them aware of any changes as they occur. To type, distribute and maintain clinical and general correspondence in line with Trust standards and time frames. Support departmental staff with issues. To arrange and co-ordinate meetings, compiling agendas and taking and typing of minutes as directed by the Operational Management team, Associate Director of Midwifery, Consultant Midwife, Matron, e.g. Obstetrics & Gynae Meetings Create, manage and maintain Excel spreadsheets ensuring their accuracy for use in reporting. To be proficient in the use of multiple computer systems; MS teams and Microsoft office applications such as Word, Excel and PowerPoint. To be competent in the use of the telephone system and always demonstrate a good and polite telephone manner. To take messages for the medical staff and refer urgent calls as required to the Obs & Gynae.
To deal with correspondence, take appropriate action including composing of routine and non-routine replies to correspondence. To follow departmental processes and procedures to ensure that the best services are delivered to our patients To observe and maintain strict confidentiality of personal information relating to patients and staff in line with Trust policy. Maintain confidentiality of personal and financial data. To have responsibility for the input and maintenance of good quality data as requested, ensuring correct process for storing patient information using both paper and computerized systems. To keep a record of the movement of medical records passing through the Obs & Gynae office for auditing purposes to enable continuity of care. To be flexible to the ever-changing environment and be willing to support the team to achieve a high level of service. To follow departmental processes and procedures to ensure that the best services are delivered to our patients. To assist