Admin Manager

The Elms Surgery, Watford is looking to appoint an experienced Office Manager to be responsible for day to day office management and particularly, for the production of performance and quality standards within the practice.

The practice looks after 9000 patients, is based in Central Watford and uses Emis Web.

Our down to earth, multi-faceted, approachable healthcare team is made up of GP's, Physician Associates, Practice nursing team, Care-coordinators, Social Prescriber and excellent Administrator and Reception team.

Office Manager Duties/Responsibilies include:

• Day to day office support for the practice and staff.


• PA duties to Managing Partner


• On boarding of new staff, including HR checks, DBS checks and induction processes.


• Supporting MP with HR including staff appraisals, probation reviews, disciplinary actions.


• Using GPTN (clarity) in daily activities to support practice processes, including creating and uploading significant Events, risk assessments, premises checks.


• Complaints Management


• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment


• Effective time management (planning and organising)


• Ability to network and build relationships


• Ability to implement and embed policy and procedure for the smooth running of the practice.


• Veteran Champion


• Supporting the Operations Administrator to organise internal/external meetings for MP/GP's/Admins when required.


• Carrying out GPTN admin tasks related to staff holidays, room rota uploads and updates, etc.


• Creating, updating practice policies and procedures to maintain KLOE's for CQC purposes and efficient running of the practice.


• Leading regular team meetings


• Room rota management for clinicians/new staff/students, including holiday rotas


• Upload operational demands/workforce/IG data into relevant portals


The ideal candidate will have experience of working in a GP surgery, experience in HR and office management. Someone willing to provide admin support to the whole team at the practice, deal with complaints and primarily work as part of the admin and management team.


• - Excellent IT skills


• - Working knowledge of excel


• - Experience of auditing


• - Experience of creating/updating policies and procedures


• - Patient services skills


• - Ability to learn new IT systems


• - Ability to work to tight deadlines


Preferable

• - HR experience


• - EMIS clinical system skills


• - Worked in a GP surgery


• - Medical Terminology, Administrative experience: 3 years (required)
  
  Job Types: Full-time, Part-time, Permanent


Pay: £26,000.00-£31,000.00 per year

Expected hours: 24 - 30 per week

Benefits:

• Company pension


• Free parking


• On-site parking


• Sick pay


Schedule:

• Monday to Friday