Admin Manager

We are looking for an Admin Manager to manage the administrative function at our Chesterfield depot, to support the Warehouse and Transport functions. The Admin Manager oversees site and customer systems, driving KPIs through platforms such as JDA and other site systems. They are responsible for managing the POD function across the TCL network, ensuring KPI adherence among sites and key stakeholders. Additionally, they handle Chesterfield claims, conducting root cause investigations and mitigating liability where feasible.,

• Effectively motivate and manage your team of administrators to develop and grow their skills, to perform at the highest possible level
• Conduct regular one to ones and team briefings to ensure your team's performance is consistently meeting expectations and targets
• Support the operational teams though high level management of the WMS and other systems on site whilst measuring performance through key KPI's
• Planning and co-ordinating operational activities alongside the senior site team and ensuring that this is systematically achievable and fully compliant
• Ensuring any new customers/work and systematic changes are managed to prevent any impact/loss to the operation
• Management of the POD process for the TCL network and POD team based in Spalding by managing sites and key stakeholders in the process, while working with Customers and Retailers to resolve any issues
• Management of Chesterfield claims process
• Ensuring that Functional KPI's are achieved, reviewed and re-aligned
• Ad-Hoc system/site/network project work
• Working alongside account managers on site to develop relationships with our customers and retailers. Providing KPI's to challenge performance and support the operation where necessary
• Propose innovative ideas and suggestions for improvement - listening to the suggestions and opinions of those around you to gain as much information as possible to enhance the service we provide to our customers
• Assist in the preparation of the departmental budget, and then work within these parameters to assist in overall achievement of targets
• Ensure relevant communication with all areas of the operation and your teams, to ensure that important messages and information are relayed effectively
• This role requires a flexible approach both to hours and duties and will involve extensive working within a chill & ambient warehouse environment, Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone's health, safety, and wellbeing, and align firmly to M&S's sustainability commitments in Plan A.
Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there's never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it's meaningful to you, it's important to us.


• A motivational, forward thinking and adaptable style of management - Consistently investing in your team to ensure that they are given every opportunity to succeed and develop
• Generates flexible and workable solutions using appropriate resources
• An open minded approach to management - Encouraging the views of others, and investing in them - giving the team's themselves the opportunity to implement positive change
• Strong IT systems background demonstrated by prior use of Warehouse Management systems and ideally Spotfire and Document Logistics
• Exerts influence that promotes commitment and action
• Remains calm and self-controlled when faced with opposition or hostility
• An understanding of Trade unions and how best to resolve an issues which may arise
• The desire to fully embrace being part of a wider team - happy to lend a hand to others where needed
• Builds rapport leading to trust and strong relationships at all levels
• Good understanding of HR processes and procedures in relation to team management and employee relation issues
  
  Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation., At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical.
  
  Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special.
• 20% M&S discount on most things from furniture, fashion and food
• 25 days' annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support - including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme