Admin Support

This role is based within the Lung Health Department, supporting the clinical and nursing staff. This involves booking of all patients appointments, including lung function tests. Roles and Responsibilities; Support with all admin duties within Lung Health, booking patients appointments for respiratory function tests. Ensure clinic lists are printed in an appropriate timescale. Support with scanning any patient documentation. Support with any admin tasks as required., This role is based within the Lung Health Department, supporting the clinical and nursing staff. This involves booking of all patients appointments, including lung function tests. Roles and Responsibilities; Support with all admin duties within Lung Health, booking patients appointments for respiratory function tests. Ensure clinic lists are printed in an appropriate timescale. Contact patients to ensure attendance of appointments. Support with scanning any patient documentation. Support with any admin tasks as required. Ensure that all work tasks are carried out to a high standard of quality which meets all departmental and organisations' requirements for information governance, data protection and confidentiality Full Training to be provided. This vacancy may close if sufficient applications are received., Support with all admin duties within Lung Health, booking patients appointments for respiratory function tests. Ensure clinic lists are printed in an appropriate timescale. Contact patients to ensure attendance of appointments. Support with scanning any patient documentation. Support with any admin tasks as required. Ensure that all work tasks are carried out to a high standard of quality which meets all departmental and organisations' requirements for information governance, data protection and confidentiality Ensure that all work tasks are carried out to a high standard of quality which meets all departmental and organisations' requirements for information governance, data protection and confidentiality Organise and plan own time, prioritising workload to ensure that all service requirements and priorities are met Deal with queries from service users including patients and their representatives, in a manner that is consistent with legislation, policies and procedures whilst demonstrating understanding, empathy and discretion, taking accurate written messages and passing more complex queries to relevant staff members where appropriate. Deal with complex incoming post bringing information to the attention of clinicians and processing as directed. Be proactive in the development of administrative services to support clinical activity and assist in the continuous assessment and review of administrative working practices and procedures. Assist in the promotion of a healthy, safe and secure working environment for the work team. Assist the Admin Team Leader in ensuring that appropriate resources are available within the work area e.g., stationery stocks, equipment etc. Any other ad-hoc duties as and when required in line with operational and service needs Working Cross Site as required between North Tees and Hartlepool

• Please note - Once sufficient applications have been received this vacancy may close early
Please check your email address on a regular basis as applicants invited to attend an interview will be notified via this method. As part of our recruitment process, you will be required to undertake pre-employment screening: Disclosure and Barring Scheme (previously Criminal Records Bureau) Where a post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it may be necessary for a submission for Disclosure to be made to the Disclosure and Barring Scheme to check for any previous criminal convictions. Should you require a copy of the Trust's Disclosure and Barring Service Policy, please contact a member of the recruitment team on . It is the policy of North Tees and Hartlepool NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. Please note the essential qualifications required for the post outlined within the Person Specification. You are required to hold and provide evidence of the necessary qualifications for the post at interview should you be shortlisted. For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust , you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff). As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable. If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant. North Tees & Hartlepool NHS Foundation Trust operates a No Smoking Policy., As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly. We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer. What does this mean? We proactively demonstrate our forces-friendly credentials within our recruitment and selection processes, by having a Guaranteed Interview Scheme for those indicated as part of the Armed Forces Community. We engage with our local and regional Career Transition Partnership representatives and are a member of Step Into Health. We employ veterans and reservists from differing branches of the Armed Forces and actively promote our positive policies for the Armed Forces Community, including our Special Leave policy. We advocate support for defence people issues, including facilitating easier access to Healthcare Services for our patients within the AF Community. We have supported employees through Reservist training, through additional leave for their training and ongoing support under our Special Leave policy.

We are on a continuous journey of improvement and transformation , however our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients' experience the best it can possibly be. With a budget of around £365m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside., At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We recruit for values and "Together we are North Tees & Hartlepool"