Admin Support - ED Receptionist (Band 2)
Airedale NHS Foundation Trust
Admin Support - ED Receptionist (Band 2)
£23615
Airedale NHS Foundation Trust, Silsden, Bradford
- Part time
- Temporary
- Onsite working
Posted 4 days ago, 14 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: df71addf49434259b5ca1bca3a637597
Full Job Description
- Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the computer system
- Discharge patient records from the computer system, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
- Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
- Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
- Arrange transport as required for patients returning home or attending follow up clinic.
- Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
- Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately
- Escalate any concerns over patients to the relevant clinical staff
- Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
- Deal with face-to-face enquiries from patients and clinical staff within the department
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients.