Admin Support Officer-HMP Thameside FTC

Here at Serco we're looking for an Admin Support Officer to join us at HMP Thameside based in London. The postholder will manage all office processes and procedures, ensuring that they are fit for purpose. You will answer calls and emails, dealing with any and all enquiries, taking and circulating minutes of meetings, ordering office supplies and consumables and ensuring accuracy of office calendar and out of office answerphone/emails.

You will deal with incoming and outgoing correspondence, organising couriers, office filing and archiving, assist in the preparation of documents, photocopying and document binding and support in the collation of data for KPT's and CDI's, and reporting deadlines are adhered to.

As part of this you'll:

- Assist manager in follow up actions to health and safety risk assessments.
- Oversight of the calendar bookings, assisting to co-ordinating in-house meetings.
- Supporting staff with IT queries where possible.
- Induct new staff to office processes and procedures.
- Proof reading, review, coordination, and analysis of reports.

First and foremost, you'll need to have worked in a similar role or have a strong admin background, excellent knowledge of all Microsoft applications including word and excel and be able to work in a highly pressured environment.

The successful applicant will be approachable, flexible, efficient, reliable, able to multi-task and possess strong attention to detail skills. We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity
- With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression
Great people
- You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference to the prison and court systems
- A company passionate about diversity and inclusion
- Serco Benefits package