Admin Team Coordinator | 306 North London NHS Foundation Trust

To provide high-quality reception, front of house, clerical and administrative service to patients, service users, carers and anyone who access the Trust services. The post holder will be responsible for ensuring the provision of an efficient, focused administrative service, supporting the achievement of the service and to organise and plan the work of administrative and secretarial services across the range of administrative functions that underpin the patient pathway. 1. KEY RESPONSIBILITIES To provide a high-quality reception, administrative, clerical and secretarial service The post holder must be comfortable working with varied professional groups. An aptitude for continuous improvement and innovation is encouraged. The post holder will be responsible for ensuring the provision of an efficient, focused administrative service and to organise and plan the work of administrative and secretarial services across the range of administrative functions that underpin the patient pathway. The post holder will work closely with the Admin Managers and support them to oversee the team. To co-ordinate the administrative function and duties within the teams to deliver an efficient and effective service that supports, complies and aligns with the Trust values, policies and the provision of a high-quality service and care. Responsible for ensuring compliance with Trust policies and local protocols such as Data Protection, Data Quality and Record Keeping, Health and Safety, Security and Fire Safety within the administration team. The post holder will be an active team member who supports and contributes to the effective operation of a multi-disciplinary team. The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership. In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

• Responsibility for Administration
The postholder will proactively support and work with the team admin manager (s) to oversee the team's work and ensure work/tasks are shared, distributed and completed to standard and to deadline.
• The post holder's duty will encompass regular liaison regarding the maintenance of the appointment's diary, typing of letters and reports, taking and transcribing minutes at meetings as necessary, organise meetings as requested, including preparation of agendas, telephone liaison as necessary with external agencies and making appointments at the request of the service.
• The post holder will assist in the maintenance of records, collation photocopying and any duties essential to the comprehensive administrative/ secretarial support service you will provide.
• To receive information/referrals, both verbally and in writing from patients, GP's, trusted referrers, carers, and staff which require tact and sensitivity.
• To ensure all messages given verbally, in writing or by telephone are passed on to the correct discipline within reasonable/an agreed timescale.
• To receive incoming post and emails, collating with previous correspondence before passing to the team.
• To deal with correspondence on behalf of the team.
• Photocopying and collating documents as required.
• To take minutes of meetings, e.g., clinical governance, business meeting etc.
• To process office stationery and procurement orders/invoices.
• To maintain accurate records for service users.
• To undertake any other duties as may reasonably be required of you by the service.