Administration Assistant

Part-time - 22hrs per week (salary pro-rata)

Fixed Term until March 2025

Are you looking for a position that is challenging, rewarding, interesting and fast paced?

Towcester Children's Centre hosts a variety of services for children and families in the community.

Providing front-line reception support and administrative support to the Strengthening Families teams. Providing support to and signposting members of the public to the appropriate professional within Northamptonshire Children's Trust.

The hours for this post will be 9.00-3.00 Monday to Thursday 22 hours a week. This post will be fixed term until 31 March 2025.
What will you be doing?

You will provide an effective, polite and courteous welcoming service to our visitors, within a Children's Service location.

Co-ordinating events effectively, taking meeting bookings and ensuring the location is prepared appropriately.

You will respond to queries and requests for support from the teams within the location and work closely and jointly with the Administrators as required to ensure continuity of support for Children's Services.

Whilst based at Towcester Children's Centre, you may need to cover other locations as and when required

You are an experienced customer service orientated administrative assistant, educated to GCSE or equivalent standard.

You are a strong confident communicator both verbal and written, using multiple channels

You have experience and enjoy working within a fast changing, dynamic environment

You have experience of working or volunteering in a customer focused environment

Northamptonshire Children's Trust was established in November 2020 to deliver Children's Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.
Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years


• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.


• Opportunity to purchase up to 25 days annual leave


• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.


• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.


• Flexible and family working arrangements including enhanced maternity benefits


• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions


• Extensive Learning & Development and career development opportunities


• Subsidised town centre car parking scheme