Administration Assistant

An exciting opportunity has arisen to join the Malvern, Evesham and Pershore Older Adult Community Mental Health Team based at Rowan House in Malvern as an Administrative Assistant. The team also operate out of Waterside, Evesham Community Hospital and on rare occasions there may be the need to provide cover at this base.

This is a permanent position. The core working hours are Mon-Fri 9-5, the post is 30 hours per week. As a service we understand the importance of work life balance and strive to find individual ways to ensure that our team members can achieve this, whilst ensuring we continue to deliver the best service to our patients.

The post will involve providing a comprehensive administrative service within the team. The role will be varied providing the successful applicant with an opportunity to gain valuable experience within the OlderAdult Mental Health Services. The locality admin team consists of a Senior Medical Secretary, Medical Secretary, Team Secretary and Administrative Assistant who support a multidisciplinary team., The post will involve providing a comprehensive administrative service within the team. The role will be varied providing the successful applicant with an opportunity to gain valuable experience within Older Adult Mental Health Services. The admin team consists of a Senior Medical Secretary, Medical Secretary, Team Secretary and Administrative Assistant who support a multidisciplinary team.

You will need to have a flexible attitude, have good time management and organisational skills. You will need good IT skills. The team is busy, but supportive with a focus on staff well-being and development.

A typical day will include answering / dealing with both face to face and telephone enquires in a tactful and professional manner, recording any message efficiently and passing them to the relevant individual in an appropriate and timely manner. Provide administrative support as required, e.g. typing, data inputting, filing, scanning. Deal with incoming and outgoing post. Undertake reception duties as and when required.

Handle transport requests / arrangements, as then appropriate.

You will need to have a flexible attitude, have good time management and organisational skills. You will need good IT skills. The team is busy, but supportive with a focus on staff well-being and development., Applicants should be educated to vocational level 2 in Business Administration or good general education with a minimum of two GSCEs at grade 9-4 (A-C) with good IT skills or considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 vocational qualification on appointment to the post.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities