Administration Assistant

It's exciting times at Axis Electronics, as part of the international Cicor Group, we have ambitious growth plans over the next 5 years, recently acquiring 3 new sites in the UK which expands our opportunity for growth and your opportunity to develop your career with a major player in the UK EMS contract manufacturing. As you'd expect from a market leading contract manufacturer, we have an impressive list of prestige customers, leading the way with cutting edge technology in safety critical products predominately within the Aerospace & Defence sector and it's our mission to provide them with high technology, high reliability Electronics Manufacturing Services (EMS). Our people are crucial to our success and this role supports our mission to add value to our customers' business every day. We are looking for a motivated and enthusiastic individual to join our dedicated test and repair cell team in a progressive environment. The role will be varied and an exciting opportunity to learn a wide range of different tasks supporting both internal and external customer service. It will involve working closely with our account management team in supporting the processing of orders through the department, an opportunity to support in basic engineering tasks, collaborating with the engineering and quality departments and a wide range of scheduling and reporting. The role gives a great insight into manufacturing but also allows the individual to work across departments and build relationships across the site. There will be a personal development plan in place with full training provided and a great opportunity to grow and develop across multiple disciplines. Main Duties:

• Using the Enterprise Resource System;
+ Booking product through shopfloor + Picking and returning of material + Acting as a subject expert to the manufacturing team and being first line of support for ERP system queries
• Customer schedule management on return orders
• Managing and actioning customer requests on return work whilst feeding information into other areas of the business
• Support with reporting KPIs leading into operational dashboards
• Converting customer returns into work instructions
  
  Strong PC skills with knowledge of Outlook and Excel (preferred).
• Ability to work independently but also someone who enjoys being part of a wider team and working together to achieve a common goal
• Excellent communicator with strong organisational skills
• Enthusiastic and willing to learn with a friendly approach and strong work ethic
• Basic understanding of electronics would be helpful but not required
• Good knowledge of Excel/word Including great attention to detail.
  
  At Axis we expect every employee to commit to our Teamship Rules:
• Caring: for each other, our customers, our suppliers and all other stakeholders
• Hardworking: with diligence, creativity, and by going the extra mile
• Integrity: through honesty with oneself and with others
• Positivity: a can do attitude
• Synergy: a united front as team Axis
In return we offer;
• Competitive pay
• Discretionary quarterly bonus scheme linked to our overall company performance
• 25 days annual leave plus bank holidays
• Life insurance scheme 3x salary
• Pension scheme with generous employer contributions
• Our staff discounts scheme offers a variety of savings across a broad range of retailers and leisure activities
• You will enjoy working in a supportive and inclusive environment, with flexible working opportunities and family friendly policies that promote work life balance. We are committed to developing our people and you will be encouraged to reach your full potential with plenty of opportunities for your personal growth
• We care about your wellbeing and have an Employee Assistance Programme, access to lots of wellbeing resources and Mental Health First Aiders