Administration Assistant

Gathering appropriate information from a variety of sources to input accurately onto a database. Process referral on to the IAPTus system. Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality General administration duties including: answering phone, taking messages, dealing with enquiries, , photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required. Collecting minimum data set information for patients prior to commencing treatment. Assist in scheduling of appointments and diary management as appropriate using IAPTus to schedule assessment and treatment appointments. Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage. Comply with and carry out safe practice
in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.