Administration Assistant

Countess of Chester Hospital NHS Foundation Trust, Chester

Administration Assistant

Salary not available. View on company website.

Countess of Chester Hospital NHS Foundation Trust, Chester

  • Full time
  • Permanent
  • Onsite working

Posted today, 4 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 310eb86944b1472b866e711fb1d56fdf

Full Job Description

  • Maintain the trust Room booking system daily ensuring that rooms are approved/rejected and extending on the system promptly.
  • Ensure additional activity is agreed with the outpatient management team from a staffing perspective.
  • Liaise with the different divisions to transfer room bookings on ad hoc basis.
  • Correspond with the different service teams regarding room usage and bookings.
  • Audit the room utilisation on a daily/weekly/monthly basis and report to the outpatient management team.
  • Ensure that the rooms are used by the most appropriate service and/or team depending on location and type of clinic needed.
  • To organise and prioritise own workload on a daily basis to ensure that time deadlines are met, and that urgent work is accommodated.
  • To maintain strict confidentiality in all aspects of the work complying with policies andprocedures on the safeguarding of personally identifiable information
  • To prepare for meetings and to participate, take accurate notes and follow up actions,produce minutes, and action logs.

    The post-holder will be part of a dedicated Support team providing support to the Outpatients Management team and Westminster Eye Centre Management team. The individual will use their initiative and be able to work with minimum supervision and to prioritise working commitments as part of a team.
  • Within the team, there will be support to develop skills, knowledge and experience in all aspects of administration. A polite, friendly manner with dealing with patients/relatives and visitors/staff to the departments either face to face or over the telephone is essential. This will be via on the job training and formal training sessions to establish knowledge and understanding.

    The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
  • The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

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