Administration Assistant

An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Clinical Research Directorate. This Administration Assistant role will be based at the Clinical Ageing Research Unit at the Campus for Ageing and Vitality and will provide a comprehensive efficient and effective reception service. As part of the clinical research secretarial team, the postholder will also contribute to the team by providing administrative and clerical support.Clinical Research is the scientific study of health and the prevention, diagnosis, and treatment of illness. At Newcastle Hospitals, clinical research happens within most clinical specialties, wherever patients are seen and cared for.Clinical research can make a real difference to health outcomes. Not only is it important for advancements in treatment, but it has been proven that patients cared for in a research-active organisation have better outcomes.In an average year we recruit around 13,000 research participants into a broad range of research studies and trials. We're proud of our world-leading reputation for research excellence and how we're making a difference across our communities.We offer our staff unique learning opportunities that enable them to fulfil their role and maximise their potential.

• Interview Date Friday 10 January 2025
• 37 Hours 30 Minutes/Week, The post holder will have a varied role requiring good communication and time management skills to work independently in managing the Reception area, dealing with requests and queries, as well as processing letters, documents and reports. They will get involved in projects that support research teams including planning, organising and completing activities to agreed deadlines with minimum supervision. This could include administration of new strategies or systems, maintain or retrieving information from databases, assisting with production of reports, undertaking surveys and audit as well as regular routine admin and clerical tasks.This role has lots of variety and ad-hoc demands and post holders must be flexible to the needs of the service. This is an opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills. Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training will
be given.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.