Administration Assistant | Mersey Care NHS Foundation Trust

We are looking to recruit a permanent Administration Assistant to work in our Administration Hub based at Hampton Road Clinic, Southport on a part-time basis. Hours of work will be 9am-5pm on Mon and Wed and 9am to 12:45pm on Tues., At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Toprovideanefficientandeffectiveclericalservicetothemulti-disciplinary team.

General

Actasfirstpointofcontactforalltelephoneandreceptionenquiries,ensuringthatmessagesareforwardedtotheappropriatepersonsand visitorsarewelcomedtothedepartment.

Provideaneffective clericalservice tosupport the team,includingphotocopying,typing,datainput,andmaintenanceofaneffectivefilingandretrievalsystem.

Effective liaisonwithmulti-disciplinarystaff/patients/carers/outsideagenciesensuringaccurateinformationiscommunicatedasandwhenrequired.

Responsibility, in conjunction with other administrative staff, forarrangingclinics,bookingappointmentsandassociateddataentryincludingtheretrievalandmaintenanceofpatientrecords.

Ensure appropriate records are maintained as directed by LineManager.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.