Administration Assistant / Receptionist

Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

Contracted hours would be Monday to Friday, 08:30 to 16:30

The role is working within medical records department and will also be providing receptionist support for the main hospital and outpatient department.

This role is located at Evesham Community Hospital

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.,

• Meet and greet patients, visitors, contractors, couriers and delivery personnel.


• Maintain a professional demeanour.


• Be of cheerful and friendly disposition.


• Operate telephone call center and telephonic appointment system.


• Prepare and handover patient files for the outpatient clinics.


• Record outpatient clinic outcomes in the patient record applications.


• Support in covering the Radiology reception desk of the hospital.


• Able to multi-task and think on your feet.


• Operating car park barrier and door entry system.


• Ensure photocopier is filled and supplies maintained.


• Scanning, photocopying, laminating, uploading of documents.


• Ensure stationery supply levels and re-order as necessary.


• Report any faulty equipment to facilities.


• Scan and email patient referrals and pharmacy requests


• Ensure Reception clean and tidy.


• Keep noticeboards up to date.
  
  At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
  
  Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.


We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities