Administration Assistant (Truro)

The School of Nursing and Midwifery (SNAM) within the Faculty of Health delivers training across multiple sites in Cornwall, Exeter and Plymouth. The School is currently seeking to appoint a proactive and enthusiastic Administration Assistant based on our Truro Campus to provide cross site placement and programme administrative support. The post will be located in the Knowledge Spa based in Treliske Hospital (Royal Cornwall Hospital Trust) although travel to other sites may be required on an adhoc basis.

Under the direction of the Senior Administrator and Programme Administrator and as a member of the team, you will contribute to the provision of a student focused, integrated delivery of cost effective and efficient programme and practice placement administrative support service.

The tasks will include front line contact with students and responding to their queries, processing student travel claims and timesheets and updating student absences. Alongside Programme Administrators, you will assist in maintaining student records, monitoring attendance at mandatory sessions, updating programme documentation and supporting the allocation of practice placements using a variety of IT packages. In addition, minute taking at Subject Assessment Panels and Award Boards, Student presented meetings and Programme Committees.

The role requires a flexible attitude in an ever-changing environment with good team working, organisational skills, IT and keyboard skills, the ability to identify and seek resolutions to problems, and be able to work within tight deadlines. Effective communication skills and use of initiative are essential. Experience in a student related environment is preferred.

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.

We particularly welcome applicants from under-represented communities at the University of Plymouth, such as carers/parents, people with disabilities, ethnically diverse, LGBT+, and people from all socio-economic backgrounds.

Interviews are likely to take place during the week commencing Monday 28th October 2024 and you will be notified if you have been shortlisted or not.

This is a full-time, permanent position, working 37 hours a week.

We regret that there is no opportunity to work from home in this position.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave.

A summary of our comprehensive benefits can be viewed here.