Administration Coordinator | University College London Hospitals NHS Foundation Trust

The National Hospital for Neurology and Neurosurgery is the United Kingdom's oldest and largest dedicated neurology and neurosurgical hospital. An exciting opportunity has arisen to join our friendly, motivated, professional team as a Admin Coordinator. The post holder will actively manage the administrative processes and coordinate care associated with Headache patient pathways, including bookings, Waiting list management, RTT validation and resolving queries.

Both written and verbal excellent communication skills are essential as the post holder will be primary point of contact for patients. The admin co-ordinator must have strong interpersonal skills as they would act as a liaison between the internal/external clinical teams and patients. The role requires someone who is proactive, willing to take ownership and accountability, and able to manage a high volume workload. It is a full-time post working alongside a team of Consultant Neurologists, Specialist registrars, specialist nurses and administrative staff. We are looking for a dynamic, enthusiastic candidate who demonstrates knowledge and skills with a focus on maintaining and achieving high quality patient care. Good organisational skills, flexibility, accuracy, and the ability to work autonomously, with attention to detail, within a busy environment are key attributes. A good working knowledge of Excel and Electronic Health record systems is essential for this role. The post holder will be a team player who must promote and contribute towards achieving the Trust's UCLH top ten objectives, and demonstrate our Trust Values, behaviours and standards., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing), We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description. Come and bea part of the best NHS trust in England to work for, according to our staff
• UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust
• In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.
UCLH top trust to work at in England - for the second yearrunning!University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.