Administration Manager - Offender Personality Disorder Services

An exciting opportunity has arisen to appoint a highly motivated, enthusiastic part time 22.5 hrs p/w band 5 Administrative Manager. The postholder will provide administrative support to the Options team alongside professional and operational support to the OPD administrators based within our OPD services. The postholder will be based with, and be a member of, the Options team at HMP Downview; a Dialectical Behaviour Therapy (DBT) based therapies and workforce development service designed to meet the complex needs of women with custodial sentences. HMP Downview is a Womens prison based in Sutton, Surrey and has good bus and rail links into London and surrounding areas. The service is primarily for women who have difficulties with emotional dysregulation. As the B5 Administration lead, the postholder will provide professional administrative leadership, working alongside local site based managers to support our recently expanded administration team. Currently this will involve professional supervision and support to three OPD administrators based in HMP High Down, HMP Send and HMP Bronzefield. The post involves regular contact with our service users., The postholder will

• cover a range of admin tasks, which require the exercise of initiative operating within broad guidelines.
• provide a responsive & efficient admin & PA service to meet the needs of the service & clinical leads.
• support & where appropriate take the lead on projects relevant to the department, eg. organising events.
• attend meetings, taking and distributing minutes & agendas as appropriate.
• prepare documents by using the prison admin system (CNOMIS), the patient admin system (Systmone), & MS office software ensuring that all policies and procedures are adhered to.
• use NHS procurement & finance systems, under direction of OPD service line manager, hold responsibility for timely procurement of resources & account finalisation as required.
• process referrals received, both on the referral database & clinical systems, running weekly, monthly & quarterly reports.
• use own intellect & judgement to work on their own initiative to deal with matters on behalf of their Manager.
• an effective decision maker, who is able to prioritise own workload whilst responding to interruptions.
• excepted, within reason, to provide cover in other areas of the OPD service to cover absence, which may include cross-area working.
• responsible for a comprehensive local induction of new employees to the admin team & to participate in the local induction for all new staff be professional lead for the OPD admin team, contributing to annual appraisals & the professional development of the team.
  
  Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:
• Monthly supervision
• Annual personal development plans/appraisals
• Access to exciting internal and external training opportunities.
  
  Excellent progression through various career pathway opportunities such as but not limited to:
• Preceptorship Programme
• Support and guidance with Revalidation
• Hidden Gem and annual award ceremonies
Excellent staff benefits, our benefit packages are amongst the best in London and include:
• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme
• Relocation package
The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching. All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.