Administration Officer

Applications are invited from suitably qualified and experienced candidates to join our busy administration team. We currently have a vacancy for a part time (22.5hrs per week) Band 3 Administrative with the Early Intervention in Psychosis Team (EIP) based at Ravenswood Clinic, Ravenswood Road, Heaton, Newcastle upon Tyne, NE6 5TX
This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.
The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Team Manager.

Candidates must be able to demonstrate proven experience (within the last 12 months) in the following skills that are required for this post:
+ Experience in a customer / patient focused environment (within the last 12 months)
+ Experience in Administration/Secretarial post
+ Excellent communication and interpersonal Skills
+ Fast, accurate typing/keyboard skills,
+ Minute taking experience
+ Diary Management
+ A good understanding of inputting data to a database system
+ A good working knowledge of Microsoft word/excel/office packages
+ Good verbal and written communication skills
+ Ability to be self-directed, motivated and be able to contribute positively within a team
+ Well organised and structured
+ The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
+ The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we've got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
+ Cultural diversity staff network
+ Disabled staff network
+ LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
+ Armed Forces and Veterans Staff Association
+ Mind, Health and Wellbeing Community
+ Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We're always seeking to improve as an organisation. Do you want to be part of that?