Administration Officer

To provide reception duties, bespoke booking of appointments over the telephone for special clients. Clinic preparation, registration and updating in order to produce accurate routine recall results., + To perform reception duties at 104 Denmark Hill screening site, which involve checking client details, previous screening films and preparation of clients for mammography screening, observing clients patient privacy in accordance with Trust regulations.
+ Forward any emails received to the London Breast Screening Administration Hub.
+ Book and amend Technical Recall appointments that come through to the office.
+ Booking breast screening appointments for special clients.
+ Ensure all Paper-lite trial clinic protocols are followed.
+ Re-direct any family history, assessment calls or calls intended for either the Hub, Family History Coordinator or Breast Care.
+ Action incoming post and incoming films from other screening office and update on National Breast Screening System (NBSS).
+ Following set protocols - prepare and remit films and paperwork to and from other screening offices.
+ To request films from Iron Mountain on ad-hoc basis.
+ Receiving films from IM to be checked and put into their relevant clinics.
+ Preparation of paperwork and data sticks of screening clinics to be distributed to mobile units and clinics.
+ Accurately maintain the filing system. Returning films to off-site storage when screening completed.
+ Accurate data entry of registration and clinical details of screening clients on NBSS.
+ To check routine recall after assessment packets
+ To extract and upload information and documents to BS Select (National Database).
+ To ensure all client forms are reviewed post screening, to verify that all radiographic and radiological procedures have been correctly followed, guaranteeing that clients receive accurate results.
+ To return screening packets to Deputy Service Manager if there is non-compliance, along with a completed reason form if there is a non-compliance to the Right Results Protocol, and to highlight any anomalies.
+ To check results findings following film reading against the NBSS system and generate a routine recall letter to the client and a GP report to her practice. Inform the Hub once clinics have been finalised and reconciled so that they can release the result letters.
+ Participate in audits as directed by the Office Supervisor.
+ Advise any requesting Screening Office of imaging date and accession number to facilitate an IEP request for any images done under the South East London Breast Screening Programme.
+ Ensure that all Work Instructions are acknowledged on Q-pulse.
+ Ensure all paperwork is scanned into the breast screening drive.
+ To complete all mandatory training in line with Trust Policy.

An exciting opportunity has arisen for a Breast Screening Administrator within the SELBSP. We are looking for an enthusiastic and proactive person to join our administration team, to provide first class administrative skills. This will involve working with other team members, the Office Supervisor, Office Manager and Central Hub. You will possess excellent communication skills, be able to prioritise and organise a varied workload and be IT literate with working knowledge of MS Word, Excel and Outlook. Part of the role involves reception duties, so previous experience in a customer service role is essential, as well as a proven track record of working as part of a team.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley., King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible., + Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
+ All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
+ Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly
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King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.