Administration Officer – Compliance and Governance

The Microbiology Laboratory at Cambridge is the designated regional hub for the UK Health Security Agency (UKHSA) in the East of England. We deliver comprehensive microbiology services to Addenbrooke’s Hospital, Royal Papworth Hospital, East and North Hertfordshire NHS Trust, surrounding districts, and other NHS laboratories. Situated on the outskirts of the historic and academic city of Cambridge, Addenbrooke’s Hospital is a premier NHS Foundation Trust, consistently ranked among the top hospitals in the UK. The hospital has close ties with leading educational institutions, including the University of Cambridge, and serves as a prominent centre for biomedical research and education.
Our laboratory conducts a wide range of routine and specialised high-tech microbiological and molecular investigations. We utilise state-of-the-art automated systems such as Qiagen platforms, Microarray, BacTec, Sedimax, MGIT, Vitex, Centaur XP, Panther/Fusion, Liaison XL, Vidas analysers, and BD Kiestra.
We are seeking a dedicated Administrator Officer – Compliance and Governance to assist the laboratory management and administrative team in providing administrative support functions for regulatory compliance activity, ensuring that efficient and effective support is provided to progress compliance with the quality, Health & Safety and training regulatory processes in UKHSA East of England., Your key responsibilities will include:
General and Clerical
+ Attend compliance activity meetings to take notes and prepare accurate minutes and maintain action and decision logs.
+ To assist with telephone queries from external callers with regards to compliance activity and take and pass on messages for senior staff of the laboratory
+ Support compliance lead BMS and laboratory management staff with coordination of associated activity and meeting arrangements
+ Assist with maintenance, management and updating of compliance records, including updating and formatting documents, supporting audit administration and report writing
+ Assisting with site specific compliance queries
+ Assist with production of monthly Quality/Governance exception reports for contract/service user meetings
Health & Safety
+ Liaison with the Laboratory Manager and H&S Manager to ensure efficient administrative support of related work
+ Report all accidents and incidents or near misses and dangerous situations to line manager
Quality and Clinical Governance
+ Maintain a high standard of work and comply with departmental quality policy
+ Assist with the receiving of reporting queries from customers and suppliers
Information Technology
+ Management of electronic files and record keeping.
+ Frequent use of email to pass messages to senior staff and other organisations
+ Use electronic in/out board to determine location of senior staff as required
Financial and Business Management
+ Assists Laboratory Administration Manager with compliance activity for stock management of stationery and computer consumables, laboratory stock levels.
+ Assist with provision of compliance specific costs for site to Laboratory Manager and Business unit for costing purposes.
For a full list of the main duties and responsibilities of the role, please refer to the attached Job Description.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

+ Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
+ Evidence of varied experience of clerical and office procedures
+ Previous experience in customer relations
+ Evidence of experience in managing information and records
+ Experience of a range of administrative software applications
+ Ability to work individually and as part of a team
+ Motivated with commitment to high standards
+ Careful, attention to detail
For a full list of essential criteria, please refer to the attached Job Description., Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates will require Basic Personnel Security Standard (BPSS) as a minimum with willingness and capability to work towards Security Check (SC).
International Police check:
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Alongside your salary of £24,291, UK Health Security Agency contributes £7,037 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%