Administration Officer - Library Service

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

As an Administration Officer, you will play a vital role in delivering our customer-focused library service that genuinely makes a difference to our residents.

Based at our offices in Chichester, you will provide administrative support for the Library Service, ensuring efficient processes are undertaken centrally on behalf of all library teams.

On a day-to-day basis you can expect to complete tasks to include purchasing, mailbox management, post and logistics, data reporting and customer contact.

You will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives.

If you're a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you!, If you have excellent organisational skills, effective communication abilities and can deliver quality customer service - we want to hear from you!

To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel.

You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities.

A friendly and professional demeanour, along with excellent communication and interpersonal skills, will help you progress in our collaborative environment.

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: Library Jobs - West Sussex

You will benefit from 25 days annual leave rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.