Administration - Scale 6

· To provide administrative support to frontline staff carrying out such duties that are required to ensure the smooth and efficient running of the service, including distribution of mail and being the first point of contact (either by telephone, email or face to face).

· Deal sensitively with all enquires, assessing needs and providing the most appropriate response including advice and guidance, signposting to other sources of help and involving other internal and external professionals as necessary.

· Supervisory administrative support in a busy working environment Update databases Research, analysis, and reconciliation support., · General administrative assistance. To lead on the tracking of data and collecting, collating, scrutinising, interpreting and producing outputs and be responsible for implementing follow up actions and distributing information.

· Successful candidate must have strong Excel and minute taking skills

· Experience in an admin role for a borough or council