Administration Support Officer

An exciting opportunity has arisen for an administration support officer to join the planned care and cancer team and referral management service to provide a comprehensive, effective and professional business support service to the programme of care lead of the Cornwall & Isles of Scilly Integrated Care Board (ICB).
The post holder will have proven and relevant administration and/or business support experience and will manage the day to day running of the prescribing and medicines optimisation team office in a confident and effective manner. The post holder will have strong prioritisation and excellent organisational and communication skills, and the ability to remain calm in a busy and dynamic environment. Flexibility and working at pace to strict deadlines are key. This role requires the ability to manage many competing priorities, to work logically, and to work on your own initiative and as part of a team.
The role will be based in our office in Bodmin or Truro, with the option of some remote working., All roles in the integrated care board (ICB) share a common purpose and responsibility to meet the four core purposes of integrated care systems (ICS); to improve outcomes in population health and healthcare; to tackle inequalities in outcomes, experience and access; to enhance productivity and value for money and to help the National Health Service (NHS) support broader social and economic development.
Provide a comprehensive, professional, effective and efficient administration service including the management of multiple diaries to arrange meetings and events as required, requiring good negotiation skills to secure mutually agreed outcomes
To be responsible for organising team meetings including the effective management of the calendar and emails ensuring timescales, report requirements, deadlines etc. are met.

Working for our organisation
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
· improving the health of children and young people
· supporting people to stay well and independent
· acting sooner to help those with preventable conditions
· supporting those with long-term conditions or mental health issues
· caring for those with multiple needs as populations age
getting the best from collective resources so people get care as quickly as possible.
Working with us
We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours., Develop effective working relationships within broad range of internal and external stakeholders. This includes developing an effective communication network within the business support team, senior executives, and health and social care partners, voluntary and public sector organisations.
Act as the primary point of contact for a range of business administration activities, with delegated lead responsibility for recording absence, training and appraisals for the relevant teams.
Timely production of papers and other documents for internal and external meetings, of which some will also relate to cross system-wide meetings including the drafting of high quality documents (emails, letters, presentations), with varying degree of instruction or support.
Transcribing of minutes and notes at formal and informal meetings as required
Ability to manage own workload and to be proactive whilst recognising boundaries of authority, knowledge and skills
Proactively horizon scan for risks or opportunities where you can make recommendations to develop or improve to processes, procedures or methods of working within the team
Plan, organise and balance competing priorities ensuring that you are task and result focussed to ensure deadlines are met and outcomes achieved whilst providing an efficient and effective administrative service.
Undertake reporting of information, including collating reports for the line manager team highlighting any risks or outstanding actions
Ability to change to react quickly to changing demands and circumstances dealing with all matters confidentially, sensitively and with integrity.
PLEASE ENSURE THAT YOUR APPLICATION CLEARLY REFLECTS THE CRITERIA LISTED WITHIN THE JOB DESCRIPTION AND PERSON SPECIFICATION.
We positively encourage applications from all sections of the community regardless of sexual orientation, sex, racial origin or disability. We are committed to equal opportunities.
Please note that if a vacancy is marked 'internal' your application will not be considered if you do not fall within that category.
Your data:
In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.
The ICB is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information contact Carver Tedstone our anti-crime specialist from TIAA [email protected]
Please note that information submitted in your application via NHS Jobs will be transferred to a third party e-recruitment system Trac for the management of the recruitment process. Your data remains confidential. Your data will not be shared with any further parties.
Should you be unsuccessful please be aware that your job application and related documents will be retained confidentially for a period of 13 months.