administrative assistant

An exciting opportunity has arisen to join our busy and friendly Leasehold Services team as an Administrative Assistant on a six-month fixed term contract.

The role is part-time, Monday to Friday either 9am to 3pm every day, or 25 hours worked across 3 to 4 days - to be agreed

The team manages over 1700 leasehold and shared ownership residential flats covering all aspects from lease enquiries, billing and recovery of management charges, payments and arrears, resident consultation and presales enquiries. The team also processes 'right to buy' applications and enquiries.

You will provide administrative support to the team, managing the team inbox and voicemails and responding to customers, departments and external agencies. No previous experience in leasehold matters is required.

• Positive and motivated approach and commitment to providing excellent services to customers


• Experience of working in a busy customer service environment


• Excellent written and verbal communication skills


• Confidence to work on your own initiative


• Ability to prioritise your workload and manage deadlines


This is an excellent opportunity for a confident administrative assistant to gain experience of working within a local authority setting.

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.