Administrative Assistant

The Council is seeking to recruit an efficient, well organised individual to join the Environmental Services Team, based at the Broxbourne Business Centre, adjacent to the Brookfield Centre.

The post holder will primarily provide support to the Council's Cemeteries Manager in the provision of the cemetery and burial service, as well as additional administrative assistance to the Green Spaces Team.

Main Cemetery service duties for this role include dealing with telephone and email enquiries, managing the cemeteries electronic diary including taking bookings, online payments for services, information handling, maintaining accurate records and the management of data and filing systems.

Additional administrative assistance will also be provided to the Green Spaces Team by dealing with enquiries, pitch bookings and invoicing.

Applicants must be able to uphold the highest standard of customer care when dealing with members of the public on the telephone and in person. Applicants must have a high level of literacy and numeracy, good IT and time management skills. The successful candidate must be able to communicate effectively, work under pressure and have a flexible approach to work.

The ability to converse at ease with members of the public and provide advice in fluently spoken English is essential in this post., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The benefits package includes generous leave entitlement, a full training and development programme, membership of the NEST Pension Scheme and free membership to two local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

The benefits package includes generous leave entitlement, flexible working hours, a full training and development programme, free membership to the Council's local leisure centres and membership of the local government pension scheme.
BEST is an Equal Opportunities employer.